New past track tool is not user friendly


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    Dear Patrick,

    Thank you for sharing your feedback about the new tool or Playback-Past Track.

    I would like to inform you that we have recently changed the functionality of the Past Track and Playback tools and they have been combined into one tool.
    Allow me to mention that according to product research, our competent team found that since these separated tools provided similar functionality, it would be better for our users' experience to be designed under one tool.

    Further to that, considering your comments, let me explain that the maximum speed for the old Past Track was x1440. Now the maximum speed available, through the new slider, is x1000 (which means that one second on the Playback refers to 1000 seconds.

    Additionally, the "Show Track speed" used to be available for logged out users, but now it is indeed not.

    Moreover, the arrows are not displayed when the Playback is playing and for logged in users "Speed" is available, even if they have not purchased any services.

    As a last note, let me clarify that the whole past track, with the polyline that has different colour depending on speed, is displayed when the Playback is paused. 

    Rest assured that all your comments will be shared with our competent team and they will be further considered.

    I hope that if there is anything else I can help you with, you won't hesitate to let me know.

    Kind regards,

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