iPhone app voyage information updates

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    Nei (he/his)

    Hello Andy,
     
    Thank you for your post.
     
    It is my understanding that you are referring to the vessel below:
    https://www.marinetraffic.com/en/ais/details/ships/shipid:5593249/mmsi:338318919/imo:0/vessel:ANABELLE_BARNES
     
    Allow me to explain that Voyage Information provided on our website is a field that we receive from AIS signals and it gets completed by the vessel's captain.
     
    However, I can also see that the vessel is equipped with the Class B AIS meaning that there is no option to add voyage details in the transponder and the voyage data is updated when the vessel calls any of the ports. As far as I can see the last Port Calls has been performed on 21-06-2022 at 16:48 UTC when the vessel departed from FAIRHAVEN SHIPYARD Marina and since that time no other Port Calls have been recorded, thus the voyage information remains old.
     
    Once the vessel arrives and departs to/from another port, these details will be automatically updated on the website as well.
     
    I hope the above clarifies the case.

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