The application turns all the time 90 degrees

I am an old and loyal user of MarineTraffic. I use your application every day both at work and at home. I have an iPad Pro with a 12.9 inch screen. About a month ago, my problem with the MarineTraffic application started. Namely, when I open the application, the image immediately turns 90 degrees. When I try to turn the iPad to correct the situation, the picture moves 90 degrees again, so I can't read the map properly except by turning my head so that I can somehow read the picture. I don't think it's the iPad's settings, because I've looked into those too. Then I deleted the application completely and downloaded it again. That didn't help either. So where is the problem and have you heard of a similar phenomenon before? I hope for your quick reply. Finally, I hope you understood what my problem is. Best maritime regards, Per-Erik G. Cederkvist

Official comment

Vlada

January 03, 2023 11:27

Dear Per-Erik,

Thank you for your post!

From what I can see, you have reached out to us via email regarding this issue.

An update was released for the iOS app (v. 4.0.38) with the aim to fix the issues occurring mainly on iPads, including the instance you have mentioned.

Of course, in the case it still persists or if you need assistance with anything else, feel free to reach out.

Kindest regards,

The application turns all the time 90 degrees

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