Subscription not showing after payment

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sukumar mondal

• November 26, 2022 15:58

My I'd sukumarmondal@rocketmail.com and I paid an amount of Rs 90 for subscription but after payment still asking for purchase

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  Anastasiya

  • November 29, 2022 07:50

  Dear Sukumar, 

  Thank you for your post. 

  I can see that you have purchased Access Plus 24 service which is a consumable service that is only available through the App. It works for the vessel you selected upon purchasing it and it lasts for 24 hours. 

  I have sent you an email to check some further details. 

  Kind regards, 

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  Charles Schell

  • July 29, 2023 22:19

  I paid for a starter plan, I'm being prompted to pay again

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