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2 comments

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    Anastasiya (she/her)

    Dear Sukumar, 

    Thank you for your post. 

    I can see that you have purchased Access Plus 24 service which is a consumable service that is only available through the App. It works for the vessel you selected upon purchasing it and it lasts for 24 hours. 

    I have sent you an email to check some further details. 

    Kind regards, 

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    Charles Schell

    I paid for a starter plan, I'm being prompted to pay again

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