time betwen votes

Follow

Osvaldo Traversaro

• February 23, 2023 13:14

Hola!!

In my case the two hour period between voting is not being met. Randomly longer periods are required to be able to vote again.

0

• 

  Vlada

  • February 23, 2023 14:19

  Hello Osvaldo!
  
  Thank you for your post.
  
  In order for us to further look into this, could you kindly let me know approximately how much longer than the 2 hour period does it take for you to be able to vote for a photograph?
  
  Thank you in advance for your response!
  
  Kind regards,

  0

  Comment actions Permalink
• 

  Osvaldo Traversaro

  • February 23, 2023 19:40

  Hi Vlada! 
  Thanks for the prompt reply.
  This problem has been occurring for several days. It happens at different times of the day. This morning I voted at 7.30 am (UTC-3). And I could not repeat the vote until after 10:00 am. I don't remember exactly at what time. At other times I find the possibility to vote at two hours enabled.
  If it is of your help I will keep track of the repetition of these errors.
  Best regards
  Osvaldo

  0

  Comment actions Permalink
• 

  Vlada

  • March 01, 2023 09:33

  Hi Osvaldo!
  
  Thank you for your response!
  
  In order for me to replicate this, could you kindly share with me the links for some photos that you would like to vote for, and cannot, due to the issue you are facing?
  
  Thank you in advance!
  
  Kind regards,
  
  
  

  0

  Comment actions Permalink
• 

  Osvaldo Traversaro

  • March 01, 2023 12:06

  Vlada:

  Thank you very much for your follow-up on the reported problem.The error occurs randomly. It does not always prevent me from voting after 2 hours. But it happens two or three times in a day. It doesn't happen with any particular photographer or photo. I have voted today at 7:25 UTC-3. Let's see what happens at 9:26 UTC-3.

  Kind regards

  0

  Comment actions Permalink
• 

  Osvaldo Traversaro

  • March 01, 2023 13:01

  9:30 UTC-3, vote without news. Is it useful for me to let you know when the problem occurs?

  0

  Comment actions Permalink
• 

  Vlada

  • March 01, 2023 15:35

  Dear Osvaldo,
  
  Thank you for your prompt response!
  
  As it seems to be a random occurrence at the moment, there is no need to provide details such as timestamps. However, I would like to thank you for taking the time to share your feedback regarding this instance.
  
  Rest assured that I have forwarded this as feedback to the appropriate team and they will look into this.
  
  For any further questions or concerns that you may have, please feel free to let me know.
  
  Kindest regards,

  0

  Comment actions Permalink
• 

  Osvaldo Traversaro

  • April 26, 2023 00:19

  Estimados:
  
  The problem is still occurring. Do you need any additional information to guide you to the problem?

  Saludos

  Osvaldo

  0

  Comment actions Permalink
• 

  Osvaldo Traversaro

  • May 11, 2023 21:49

  Estimados:
  
  The problem is still occurring. Do you need any additional information to guide you to the problem?

  Saludos

  Osvaldo

  0

  Comment actions Permalink
• 

  Vlada

  • June 16, 2023 10:40

  Dear Osvaldo,
  
  Thank you for your response.
  
  Please be informed that unfortunately, even after multiple daily tests over a continuous period, we were unable to replicate this instance. Therefore, this still appears to be a random isolated occurrence. However, the feedback regarding this has been forwarded to the appropriate team.
  
  We sincerely appreciate you taking the time to report this.
  
  For anything else that you may need, please feel free to reach out.
  
  Kind regards,

  0

  Comment actions Permalink

Please sign in to leave a comment.