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How can we help?

  1. MarineTraffic Help
  2. AIS Network
  3. FAQs
  • My Station appears to be offline. What can I do to restore the data transmission?
  • As a station owner, am I entitled to a free Subscription?
  • Why is my help required to "Cover my Area"?
  • Why should I "Cover my Area"?
  • Am I located in a proper area?
  • What kind of equipment and software do I need to cover my area?
  • Is there, really, no need for a computer?
  • I already have an AIS Receiver with a serial port only, can I use it?
  • Can I avoid using a computer with my serial-port AIS Receiver?
  • I am already using Ship Plotter software. How can I contribute?
  • I already have a Wideband or a VHF Receiver. Can I use it instead of an AIS Receiver?
  • Can I use an existing VHF antenna to operate my marine VHF radio and an AIS Receiver simultaneously?
  • Will I be able to share my data with other services as well?
  • How much of my internet bandwidth will the AIS data-feed consume?
  • What is the cost of an AIS-Receiving Station?
  • My vessel is equipped with an AIS transponder (or receiver). Can I use it to collect and share AIS-data?
  • I don't have an AIS device. Can I report my own positions by other means?
  • How can I monitor the performance of my AIS station?
  • Will I get technical assistance from MarineTraffic?
  • How is the AIS Station Status defined?
  • I am an AIS-data contributor. Can you share more data with me?

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